Making Your GoToWebinar Recording Useful

I normally don’t do technical how-to posts like this, so if this bores you, please just skip it and move on.

That said, I am assuming that most of you have arrived here by Googling the phrase, “convert GoToMeeting WMV file,” or, “Error: No codec available to render this file,” or, “The requested video codec is not installed on this system,” or maybe, “OMG WTF GTM.” The basic gist is that you want to use your GoToMeeting/GoToWebinar WMV file in the way that WMV files were meant to be used… and you can’t.

As it turns out, GoToMeeting WMV files aren’t WMV files in the way you’re used to. They use the GTM codec, which apparently no one supports but GTM. There are two ways to get around this.

If you haven’t started recording your GoToMeeting yet, take the advice from this post and save yourself some heartache later:

To maximize compatibility and usability you should select the “Convert to Windows Media Player file” option in the “Recording” section of the GTM Preferences panel.

If you’ve already recorded your webinar, it’s too late for the above step. (But file it away for future use.) Fear not, though, there is a solution.

Ben’s awesome post details most of it:

  1. Navigate to your GoToMeeting program files folder.  Typically this will be in C:\Program Files\Citrix\GoToMeeting\320.
  2. Copy your GoToMeeting recording to this directory.
  3. Open the command line.  On Vista / Windows 7, click the Start button and in the search box type: cmd and press Enter; in Windows XP, click the Start button, select Run, and type:cmd and press Enter.
  4. Type: cd C:\Program Files\Citrix\GoToMeeting\320\ and press Enter.  This should take you to the GTM directory.
  5. Type: g2mtranscoder source=GoToMeetingRecording.wmv (replace with the name of your GTM video).

Hint: you can copy and paste into the command line window by clicking the C:\ icon from the command line window and selecting Edit > Paste.

The converted file will overwrite the original file, so save the original somewhere else too, if you want to keep it. Also, if you’re in Windows 7, you need to run the Command Prompt in Administrator mode or it won’t work. You can verify that the process worked by comparing your file size to the original file size. It should be smaller now.

And there you have it: an actual WMV file that you can now use, whether that’s running it through Camtasia or Handbrake for distribution in other formats, or uploading to Vimeo or YouTube.